12 Jobs in Chapel Hill, NC
Lowes Foods is Hiring a Guest service leader Near Chapel Hill, NC
Responsibilities
1. Maintenance of Guest Service Standards
a. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all times.
b. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.
c. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.
d. Trains cashiers to call additional hosts to the front end as dictated by guest needs and established daily call-up list.
e. Handles guests and hosts requests, refunds, overrides, and check approvals promptly, and professionally.
f. Ensures front end is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.
g. Is a positive role model for all front end hosts in speech, manner, dress, hygiene, and integrity.
h. Ensures all unused check lanes are blocked off when not is use.
i. Monitors and enforces all other front end policies related to Asset Protection and Shrink Control.
2. Training and Development of Front End Hosts
a. Provides training and direction to hosts not meeting the front end standards.
b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.
c. Provides constant on-the-job feedback to front end hosts about performance to maintain front end service level.
3. Process guest orders (including performing as a cashier or guest service clerk).
4. Perform all other duties as assigned by management.
Qualifications
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
8. Effective communication and guest service skills.
9. Ability to stand for extended periods of time.
10. Demonstrate successful use of math skills.
11. Ability to work well with computers.
Last updated : 2024-05-05
Job Summary
Full Time
Retail
$36k-57k (estimate)
05/06/2024
08/02/2024
lowesfoods.com
LEWISVILLE, NC
7,500 - 15,000
1954
Private
MICHAEL NEGLEHERIE
$1B - $3B
Retail
Related Companies
About Lowes Foods
Lowe's Food Stores is supermarket provide all type of products and accessories.
The job skills required for Guest service leader include Guest Service, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service leader. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Leader job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Leader jobs
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Step 3: View the best colleges and universities for Guest Service Leader.
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